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MEET SQL AUDIO
BRANDS WE DISTRIBUTE
OUR INSTAGRAM FEED
FREQUENTLY ASKED QUESTIONS
Do you sell to all businesses?
No, we only sell to specific car stereo retailers who are approved by the manufacturer. Our products that we distribute are hand selected to be the best in its respected category & to protect this reputation, we will only offer it to select retailers.
How do I set up a account?
To setup your account, click here view the login page and click the "Register New Account" button. The form will only take 5 minutes to complete, but it will ask you for your resell certificate, so have that ready to upload. If you run into any issues, just give us a call.
Once approved, can I purchase all of your brands?
Not necessarily. After we receive your information, we will discuss with your team the available products we have available to you. Some of our products we have control to whom we sell to and others require permission from the manufacture themselves. This is a case by case basis and reach out to our team if your interested in specific product lines that we offer.
Do you sell to the public?
No, we only sell our products to brick & mortar retailers. If your interested in purchasing our products, you can visit the manufactures website to find a local dealer in your area. If your local to our area, you can visit our retail store to purchase the products that we offer online. Contact us for details.
What is your shipping time?
Being located in the Nashville, TN area has its perks. Its regarded as one of the best shipping logistics areas in the country. All in-stock orders are shipped same day and the cut-off time is 4pm CST. See below to view our UPS Ground Map.
Can I pick up the products at your facility?
Yes, we allow our wholesale customers to pick up any in-stock items that we have listed on our website. Please call ahead of time & submit your order online so we can have it ready for pickup. Daily pickup cut-off time is 5pm CST.
Do you offer free shipping?
So we have bounced this idea around and ultimately there is no such thing as "Free Shipping". So instead of offering our higher volume clients "free Shipping", we decided to offer everyone negotiated rates from UPS and keep the playing field fair. This way our smaller retailers do not fork over the bill for our higher volume clients.
Lost, Incorrect or Damaged Goods?
If your merchandise is damaged or incorrect upon arrival, save all contents and packing materials and contact us within 3 business days after its arrival. Shipments that arrive in damaged condition will be replaced only after the damaged merchandise has been returned within 10 days of receipt for inspection. Shipments that have been determined to be lost, after thoroughly researching the package through delivery confirmation tracking, will be replaced.
What is your return policy?
We stand behind our products and want to maintain a great relationship with our retailers. Afterall, you’re family. All retail orders come with a 14 day money back guarantee. Items must be in resalable condition. Simply contact our team for a RA# and ship the merchandise to our facility. Shipping & handling charges are not refundable, and a 15% re-stocking fee will be deducted from the re-fund.
How do you handle warranty claims?
Warranty claims are handled by the manufacturer. Depending on the situation and product, we might be able to handle it in house. If you're having an issue with a particular product, give us a call. We will make sure you are guided in the right path and that your customer is taken care of. If the manufacture gives us permission, we will handle the warranty claim in house and get a new product out to your facility.
Why is your company named Seventeen 28 Distribution?
What are your business hours & contact information?
Seventeen 28 Distribution
230 Fiberglass Dr
Mount Juliet, TN 37122
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230 Fiberglass Dr.
Mount Juliet, TN 37122
Monday - Friday 9:00am to 6:00pm CST
Saturday and Sunday - Closed