SQL AUDIO SOUNDMAT
HAVE QUESTIONS ABOUT OUR PRODUCTS?
As you look into our professional car stereo history, you will see a unique level of diversity that not many companies in our industry can claim. From an MECP Advanced certified technician to a Top 12 award-winning installer that offers national technical support for high-end brands, our team can handle most in-house technical and product support to our clients.
This combined with in-house online marketing, web design, photography and social media management creates a diverse team that can better relate our clients with the products that we intend to distribute.
Several things stand out as to why we are different than most distributors you have encountered in the past. Our distribution channel was set up to complement our long term goals and to fill a gap in shipping times for similar boutique retailers on the east coast. With our shipping location in Nashville, TN, we can cover most of the Eastern U.S. in 2-day shipping windows. This allows typical west coast operations to have a foothold and improve shipping times to their retailers that normally would have to wait 5 days for the product to arrive.
Secondly, we are focused on smaller retailers who look for solution-based products. Every product that we distribute is used in our custom installations, thoroughly tested, and will deliver the best performance within its respected category and price point.
Let’s face it, most manufactures want to move pallets of products out there warehouse door. That’s what keeps the bills paid and creates opportunities to grow your company. But how relatable are you to the boutique shops in our industry that are loyal, dedicated, and almost iconic to other industry members? Probably not as much as you would like to be.
We can provide your brand with the opportunity to reach these specialist retailers along with retail-based customers across the nation. Here are a few in-house solutions we offer our vendors:
– Technical Support from day to day award-winning technicians
– Online Marketing, Social Media Engagement, e-Commerce
– Brand Gating (Block online retailers from selling unauthorized)
– Photography of products
– Custom-built demo vehicles
– Prototype testing of new products in real-world situations
– Territory protected brand distribution & fulfillment
– Product training locally and at regional events
If you attended Knowledgefest, CES, SBN, MESA in the past few years, then you have met our team members. From the training that we have provided to the vehicles that we built in-house to showcase at these shows, our team is not new to the industry.
We would love to talk more about the future of your company and how our team can make a difference. Give us a call today or schedule a meeting at the next upcoming event.
FREQUENTLY ASKED QUESTIONS
No, we only sell to specific car stereo retailers who are approved by the manufacturer. The products that we distribute are hand-selected to be the best in its respected category & to protect this reputation, we will only offer it to select retailers.
Not necessarily. After we receive your information, we will discuss with your team the available products we have available to you. Some of the products we have control over to whom we sell to and others require permission from the manufacture themselves. This is a case by case basis and reach out to our team if you’re interested in specific product lines that we offer.
Being located in the Nashville, TN area has its perks. Its regarded as one of the best shipping logistics areas in the country. All in-stock orders are shipped the same day and the cut-off time is 4pm CST. See below to view our UPS Ground Map.
We stand behind our products and want to maintain a great relationship with our retailers. After all, you’re family. All retail orders come with a 14-day money-back guarantee. Items must be in a resalable condition. Simply contact our team for an RA# and ship the merchandise to our facility. Shipping & handling charges are not refundable, and a 15% re-stocking fee will be deducted from the refund.
If you don’t know, you have never built a subwoofer enclosure, or its been a long time since you have been in the bay. If you’re not a fabricator, that’s ok. Let us explain why this number is synonymous with our industry. The number 1728 is the mathematical calculation to convert inches into square feet. Since its such a vital part of the car stereo industry, we thought it would be fitting to name our company after the industry members who will utilize the products that we distribute in the installation bay. So go ask your fabricator what is 12x12x12….. Seventeen 28.
To set up your account, click here to view the login page and click the “Register New Account” button. The form will only take 5 minutes to complete, but it will ask you for your resell certificate, so have that ready to upload. If you run into any issues, just give us a call.
No, we only sell our products to brick & mortar retailers. If you’re interested in purchasing our products, you can visit the manufactures website to find a local dealer in your area. If you’re local to our area, you can visit our retail store to purchase the products that we offer online. Contact us for details.
Yes, we allow our wholesale customers to pick up any in-stock items that we have listed on our website. Please call ahead of time & submit your order online so we can have it ready for pickup. Daily pickup cut-off time is 5pm CST.
So we have bounced this idea around and ultimately there is no such thing as “Free Shipping”. So instead of offering our higher volume clients “free Shipping”, we decided to offer everyone negotiated rates from UPS and keep the playing field fair. This way our smaller retailers do not fork over the bill for our higher volume clients.
If your merchandise is damaged or incorrect upon arrival, save all contents and packing materials and contact us within 3 business days after its arrival. Shipments that arrive in damaged condition will be replaced only after the damaged merchandise has been returned within 10 days of receipt for inspection. Shipments that have been determined to be lost, after thoroughly researching the package through delivery confirmation tracking, will be replaced.
Warranty claims are handled by the manufacturer. Depending on the situation and product, we might be able to handle it in house. If you’re having an issue with a particular product, give us a call. We will make sure you are guided in the right path and that your customer is taken care of. If the manufacture gives us permission, we will handle the warranty claim in house and get a new product out to your facility.
Seventeen 28 Distribution
230 Fiberglass Dr
Mount Juliet, TN 37122
We are committed to providing specialist retailers solution-based products with real-world in-house technical support. Our team consists of some of the brightest minds in the automotive audio industry and our goal is simple, to listen, to deliver, and to satisfy. To achieve this, we work with our vendor partners to provide our team with the “tools” needed to deliver solution-based upgrades to our dealers. Every year we attend multiple trade shows, acoustical training, and industry events to learn more about our craft so we can offer the best of the best that our industry can offer. We thank you for supporting us and we look forward to a bright future in our new location located just outside of Nashville, Tennessee.